V1/V2 Hands-Free Breast Pump Replacement Parts
Some breast pump accessories do need replacing regularly to maintain performance. If you notice that your pump seems to have lost suction, the first thing you should do is take a look at your parts, particularly the valves, and inspect for wear, fraying, or stretching and replace if needed.
1. Diaphragm and duck valves need to be replaced every 3 months;
2. Backflow linker and flange shields need to be replaced every 6 months
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The time frame of order delivery is divided into two parts:
●Processing time: 1-2 business days
●Shipping time: 3-8 days (excluding weekends and holidays).
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We stand behind our products. If you don’t love it, exchanges and returns are available in 30 days, or exchanges are available for 60 days.Return Unconditionally of Goods:
If you want to return the product for unconditionally within 30 days from the day you received the package, it’s available in the situation that the package is unopened and the product is not used. You need to return the full package and cover the shipping fee for returning the product. To complete your return, we require a receipt or proof of purchase from our official website.
Exchanges:
1. If you want to return the product for quality reasons verified by us within 60 days from the day you received the package, you can exchange it for a good-quality.
2. If you need to exchange your product for a different size/color,Items must be returned in their original packaging and unused. Once an exchange is initiated, you have 30 days to return your product and You are responsible for all shipping charges. Send us an email at support@momcozy.com to start the exchange process.
If you have any problems or malfunctions during use, please contact us at support@momcozy.com, and please allow up to 24 business hours for a response to your question.
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1 Year Warranty Learn more
At least 1 Year* Warranty Guarantee PolicyAt Momcozy, we want you to feel confident in your purchase. That's why we offer a 1-year warranty (2 years in EU) on most products with batteries, covering normal wear and tear. Simply keep your proof of purchase and contact us if you experience any issues within the warranty period. We'll work with you to find a solution, whether it's a repair, replacement, or refund.
Some exclusions apply, such as damage caused by misuse or unauthorized modification. For more details, please see our full warranty policy.
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