The time frame of order delivery is divided into two parts:
Note: In rare cases, if the local warehouse is out of stock, orders will be fulfilled from overseas warehouses.
| Country / Region | Cost | Shipping Time |
|---|---|---|
| Spain | €4,99 EUR - orders under €24,99 EUR | 3-7 business days |
| Spain (Remote Areas: Canary Islands, Balearic Islands, Ceuta & Melilla) | €6,99 EUR - orders under €24,99 EUR €3,99 EUR - orders €25,00–€49,99 EUR Free - orders €50,00 EUR and above |
7-14 business days |
We will dispatch the order within one to two business days, EXCEPT your pre-order(s). Please make sure your address details are correct, as once the parcel is on its way, we cannot redirect it. It is your responsibility to check and verify.
Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
The shipping time does not include a 1-2 day processing period required to process your
order from the date your order is placed and can take longer than the expected date due to
an invalid address, the customs clearance procedures, or other causes.
Momcozy covers customs duties for all orders shipped within mainland Spain. However, customers in the following Spanish remote areas are responsible for paying any applicable customs duties, as these regions are outside the EU VAT territory:
- Canary Islands (Las Palmas & Santa Cruz de Tenerife)
- Ceuta
- Melilla
Orders shipped to the Balearic Islands are within the EU VAT territory and are not subject to additional customs duties.
Extra Shipping Fee for Large Essentials
Due to the size and special handling requirements, our larger essential products—such as diapers and wipes—incur an additional shipping fee of 9.99 € per order. We appreciate your understanding as we ensure these products arrive in the best condition for you and your family.
Momcozy also handles all customer service and product returns. If you need assistance with anything,
please visit our "Customer Service” section at the end of any page of our website.
